General Terms and Conditions

Thank you for your interest in and use of our music distribution service, Allot Lines ("Allot Lines," "we", "us," "our"). By registering and submitting music to the platforms, applications, websites, and forms managed by us (together, the "Allot Lines Services" or "Service"), you are entering into a binding contract with Allot Lines Company Limited, whose business registration number in Vietnam is 3603883544.

Your agreement with us includes these Terms of Use (“Terms of Use”), our Privacy Policy, and relevant supplemental terms that apply to your interaction with each specific service (collectively, the “Agreements”). Please read these documents carefully. You acknowledge that you have read, understood, and accepted these agreements and agree to be bound by them. If you don't agree with (or cannot comply with) the agreements that apply to the services with which you interact, then don't access or use the Allot Lines Service.

In order to access and use the Allot Lines Service, you need to be at least 18 years old, have the power to enter a binding contract with us, and not be prevented from doing so under any law. If you are under 18, you must be able to provide proof of your guardian’s consent. You also promise that the information you submit to us is true, accurate, and complete, and you agree to keep it that way at all times.

If you open an account on behalf of a company, organization, or other entity, then (a) "you" includes you and that entity, and (b) you represent and warrant that you are authorized to grant all permissions and licenses provided in the agreements and bind the entity to the agreements and that you agree to the agreements on the entity's behalf.

“User" that’s You.

“Customer” refers to any individual and organization that accesses or makes use of a digital music service provided by Allot Lines.

"Artwork" or "Cover Art" or "Cover Image" is understood as the identification image of each release or of each product. Detailed requirements for Artwork can be found at: https://allotlines.tawk.help/article/artwork-specifications

“Recordings” or "Audio" shall mean any and all audio recordings that you submit to Allot Lines by uploading through the Services. Detailed requirements for Recordings can be found at: https://allotlines.tawk.help/article/audio-file-specifications

“Stores” or "Platforms" shall mean any and all, now known or future, digital Internet consumer stores/platforms (such as Spotify, Deezer, iTunes, YouTube Music and Amazon etc.), and/or any other digital retailers of music which Allot Lines has, from time to time, entered into an agreement with.

“Metadata” shall mean the music metadata, the information embedded in an audio file that is used to identify the content. This includes, but is not limited to, track title, band or artist name, type of music, label, and the year the track was released.

“Territory” shall mean the world or specified applicable territories.

“Digital Distribution” means the transferring by any means of data transmission or services communication, through the internet, internet radio, kiosks, in-store listening posts, mobile, wireless, satellite, and similar communication systems, whether now known or existing in the future, of the user content in multiple digital formats, including but not limited to clips, permanent downloads, subscriptions, streams and timeout-downloads, ring-tones and ring-back tones and any other means.

You grant us all necessary consents and rights, without limitation, to sell and make use of your recordings for digital downloads, interactive and non-interactive streaming, cloud storage, and streaming-on-demand services. This grant of rights does not, however, constitute a transfer of ownership.

By using our Services you grant us, during the Term and throughout the Territory,

• The non-exclusive, worldwide license right to distribute, publicly perform, exhibit, broadcast, transmit, and make your Recordings available on the Internet and without limitation, on all Stores and any other similar digital media for sale by downloading, interactive and non-interactive streaming, cloud services and streaming-on-demand or now known or hereinafter devised, similar means of making use of the Recordings.
• The right to sell, make sales promotion clips of, copy and otherwise, to the extent necessary under these Terms of Use, make use of and alter the Recordings and Metadata and other materials, by all means, and media, of which you submit to Allot Lines, through any and all Stores now available and operational and also the right to sublicense or otherwise transfer such rights to the Stores.
• The non-exclusive right to use your name(s), photographs, likenesses, cover artwork, biographical and other information attributable to you, which you have submitted to Allot Lines.
• The right for Allot Lines to sublicense or otherwise transfer the above rights to any and all Stores.
• The right for Allot Lines to perform Metadata corrections (where necessary).
• The right for Allot Lines to synchronize and authorize others to synchronize your Recordings with visual images, to combine portions of your Recordings with still or moving images, or as a live stream.The right to authorize third-party partners and/or licensees, which offer services permitting the creation, use, and exploitation of so-called “remixes” of your Recordings and so-called “user-generated content” embodying your Recordings, including, without limitation, Twitch, TikTok, YouTube, Facebook, and Instagram etc.
• Add the artist name "Allot Lines" for promotional and non-profit purposes to the song if you have any promotion requests.

The above does not constitute a transfer of ownership to any of the material you have uploaded or submitted to Allot Lines. All ownership remains with you and you are responsible for the Recordings and Artwork that you upload to Allot Lines.

Any and all rights granted to us above are granted on a royalty-free license basis. This includes the use of any Metadata, artwork, lyrics, and videos of/embodying the Recordings if you have submitted any. 

In order to access certain features of the Service, you must create and/or sign into a user account (“Allot Lines Account”) of your own. Creating an account is completely free. Use of another’s account is not permitted. When creating your Allot Lines Account, you must provide accurate and complete information.

You are solely responsible for the activity that occurs on your Allot Lines Account. You are also responsible for maintaining the security of your account password, as well as the passwords of any third-party services that you may have elected to link to your account.

Please review our fully transparent Privacy Policy for information regarding security, confidentiality, and what we do with the data you provide us.

We will always make a reasonable effort in ensuring that our Services are available. Should the Services be interrupted in any way, we will make a reasonable effort to incorrectly the interruptions without delay. We are, however, not liable for any errors, delays, or interruptions that might occur.

When you use our services to upload your recordings, you will be asked to send us metadata and cover art for the stores. You send the recordings, artwork for the cover, and any other information and materials (collectively called "material") at your own cost and in the formats that the stores need.

You are fully responsible for everything you submit to us. If we find it unsuitable, we reserve the right, in our sole discretion, to remove the information and/or prevent you from using our services and/or any or all stores.

You submit the recordings to us in a pre-agreed format and for a pre-agreed release date. The release date will be locked, and you may not change it.

We will always try our hardest to provide the services. Allot Lines is, however, not responsible for any third-party failures in distributing the recordings or materials, removing the same, or any failures by you to adhere to the instructions given for the distribution of your recordings.

After we pay our taxes and pay for our costs, you will get to keep 80% of the money we make.

1. Schedule

We aim to report all sales on the 10th of the third month following the download or if we suspect, the stream.

For example, sales that occurred in January will be reported on the 10th of April. Three months are currently necessary to collect and process all reports from digital services:

Month 1: Music fans download and stream your music

Month 2: The music service collates the data and creates reports to send us

Month 3: We process and check the data to create the reports we send you

It is important to note that some digital services send us quarterly sales reports. In that case, January sales will be reported along with February and March sales on the 10th of June. We are working on reducing the processing time.

If the digital service didn't send a valid report and payment on time, it's possible that older sales will show up in your monthly reports.

Even though it's rare, a small number of sales may be delayed because of technical problems with how the data is processed. If this happens, sales will still be reported, but in the next reporting cycle, we will explain the delay.

2. Payments

Payments will be made monthly for all users, and as soon as you reach the $50 threshold. It should reach your account on the 10th - 15th of the same month after the receipt of your report (see the above schedule).

When you attain your full revenue as shown in the reporting schedule above, payment for the free plan will be delayed for 45 days.

Payment for the Silver plan will be delayed for 30 days following the completion of the revenue as indicated by the reporting schedule above.

As stated in the reporting schedule above, payment for the Gold plan will be delayed for 15 days once you hit a certain revenue threshold.

Payment for the Platinum Plan will be made right away and will get to your bank account as soon as possible.

Since the processing time may vary depending on the bank or intermediary processing channel you employ, we cannot guarantee that you will receive your earnings on schedule.

The minimum amount of earnings you can payout is $50 USD and cannot be paid out in parts. Your earnings are accumulated and will be carried over until you reach the threshold of $50 USD unless your account is terminated or canceled.

We use legal payment platforms in Vietnam. Allot Lines reserves the right to add and change the payout service. We reserve the right to withhold a payout should we suspect that the information is incorrect, that you are involved in any fraudulent or illegal behavior, that an unauthorized person has accessed your account, or that you have uploaded infringing recordings.

Should a store report the wrong amount, however great, of royalties that you have earned, Allot Lines reserves the right to retroactively amend this. Allot Lines assumes no liability regarding reports from stores.

After your release is available in stores for at least six months, members in the Free membership category may file a takedown request to Allot Lines.

After two (2) weeks from the moment the release is accessible in stores, Silver tier members will have the ability to request takedown.

After one week of the release date being available in stores, Gold tier members are entitled to submit a takedown request for their release.

As soon as the release is finished and shipped to retailers, Platinum members will be able to request takedown.

Nevertheless, a takedown request won't be possible at this time if the release is being distributed to stores. Before we can make a takedown order and send it to the stores, we must wait for the order to be submitted to the stores to finish. 

In addition, Allot Lines reserves the right to unilaterally take down your release as soon as there is a suspicion that your release contains copyright infringement or the use of other prohibited methods in the course of Allot Lines' operation without prior notice to you.

We have entered into agreements with different stores for the purpose of distributing your recordings. You may choose the stores you want your recordings delivered to. The terms under which your recordings are sold or made available will be determined by the agreements that Allot Lines enters into with the stores. It might vary from time to time, depending on which stores Allot Lines has entered into an agreement with. Therefore, Allot Lines cannot guarantee the sale and/or exploitation of the recordings in any particular store. Allot Lines assumes no liability if your recordings are not made available in a particular store or are in any way taken down by the stores.

Allot Lines assumes no liability for any interruptions, delays, errors, or any suspensions of access, reports, or payouts in the stores, neither in whole nor in part.

When you upload your recordings, metadata, and other materials through the service, we will send your recordings to the stores. You will receive a locked release date, which you cannot change. Do note that each store determines the delivery time for the distribution of your recordings. We do not assume liability for the delivery times of the stores.

You may not in any way use our Services for any unlawful purpose or for the following reasons.

• In any way that is or has the purpose of being unlawful, infringing, or fraudulent.
• For the purpose to harm or attempting to harm any other person in any way

You may not upload any recordings or materials that may contain viruses

• Contain hateful, racist, or inflammatory material.
• Promote sexually explicit or violent material.
• Promote discrimination based on race, religion, nationality, disability, or sexual orientation.
• Promote, advocate or assist in any illegal activity.
• Threaten, harass, upset, or alarm any other person or invade their privacy.
• Impersonate any person.

We also do not allow the uploading of the following type of Recordings.

• Covers of classical music
• Podcasts, Audio Books, and Radio shows
• Parodies and tributes

Allot Lines reserves the right to, in its sole discretion, determine if a recording was made or if you have breached the above or any other section of the Agreements. If we find that a breach has occurred, we take such and any action we deem appropriate. We might, but are not limited to, temporarily or permanently remove your account and any and all Recordings and/or material uploaded through our Services, withhold any royalties attributable as well as freeze your Account, without notifying you. Should your Account be frozen, you will be able to log in and access information about streams and royalties accrued, as well as make payouts, should you have reached the threshold of $50 USD.

The Allot Lines Service may be integrated with third-party applications, websites, and services (“third-party applications”) to make the Services available to you. These third-party applications may have their own terms and conditions and privacy policies, and your use of these third-party applications will be governed by and subject to such terms and conditions and privacy policies. You understand and agree that Allot Lines does not endorse and is not responsible or liable for the behavior, features, or content of any Third Party Application or for any transaction you may enter into with the provider of any such Third Party Application.   

The Allot Lines Service may be used and accessed solely for lawful purposes. You agree to abide by all applicable laws and regulations in connection with your use of the service. You agree and warrant that you will not use the Allot Lines Service to transmit, distribute, route, provide connections to, or store any material that infringes copyrighted works or otherwise violates or promotes the violation of the intellectual property rights of any third party. You also agree to not threaten, harass, abuse, slander, defame, or otherwise violate the legal rights of any employee of Allot Lines. Allot Lines may remove your recordings and terminate your account if you are abusive or rude or provide false or intentionally misleading information to any Allot Lines employees or agents.

Your Allot Lines account shall be used solely by you and may not be transferred or shared with any third party. You acknowledge that you are exclusively responsible for all usage or activity on your Allot Lines account. You have to tell Allot Lines right away if your account is hacked or used without your permission. Any fraudulent, abusive, or illegal activity on your account, like manipulating streams, will be a reason to close your account. You agree to indemnify Allot Lines against any liability and costs arising from such improper use of your Allot Lines account.

You agree and warrant that you will not distribute, transmit, or store any files or material that might infringe on copyrighted works. You also agree that you will not promote the violation of a third party’s intellectual property rights. If you do, you acknowledge that Allot Lines may, at any time and in its sole discretion, remove your Recordings, disable access to the Services without notifying you, and withhold any royalties assignable to the Recordings that are an infringement of copyrighted work, violate third party rights, or are subject to forced activity.

You also agree that:

• You are not under any disability, restriction, or prohibition to enter into the Agreements and grant the rights under the Agreements.
• You are responsible for all the Recordings and other materials and information uploaded through the Services.
• You are the owner or legally represent the owner of the Recordings and the materials and you possess full power and authority to enter into and perform under the Agreements.
• You have not entered into any agreement which may conflict with the Agreements.
• You have obtained all applicable and relevant consents and rights from, but not limited to, any owners, artists, musicians, producers, other persons, and companies involved in the production of the Recordings.
• You have, in the case of a cover version (a recording of a song/lyric for which you are not the author or owner) obtained all relevant consents for such use, and be able to present this consent to us.
• The Recordings are original and do not contain any samples which have not been cleared or else infringe upon the right of any person or third party. if Allot Lines or any Store believes, in Allot Lines’s and that Store’s good faith discretion, that you are infringing the intellectual property rights of third parties and/or engaging in otherwise fraudulent or forced activity, including manipulated streaming.

Moreover, you agree and warrant that you shall not, in any way, conduct any forced activity or systematic listening and that if you do so, it may result in Allot Lines and/or a Store deleting and blocking your Allot Lines Account and removing any or all uploaded recordings without notifying you.

You agree that you are solely responsible for (and that Allot Lines has no responsibility to you or to any third party for) any breach of your obligations under the Agreements and for the consequences (including any loss or damage that Allot Lines may suffer) of any such breach.

You acknowledge again that Allot Lines may, at any time and in its sole discretion, remove your Recordings, disable access to the Services without notifying you, and withhold any royalties assignable to the Recordings if you breach any of the above. Moreover, if you have uploaded any recordings that infringe on the intellectual property of another artist, Allot Lines may withhold any royalties assignable to the recordings and pay them out to the copyright owner.

Allot Lines respects the rights of intellectual property owners. If you believe that any content on the service infringes your intellectual property rights or other rights, please contact customer support. If Allot Lines is notified by a copyright holder that any content violates copyright, it may, at its sole discretion, take action without notifying the provider of that content. If the provider thinks that the content doesn't violate the law, they can send a counter-notification to Allot Lines asking that the content be put back.

If you think that any content violates other people's intellectual property rights or doesn't follow these Terms of Service, please contact Customer Support.      

We reserve the right to amend, discontinue, or terminate our services under this agreement at any time.

We reserve the right to reject or remove any recordings or materials from the stores and our services that you have uploaded through the services. We also reserve the right to terminate your access to the stores or services without notice. 

The Allot Lines Service is owned by Allot Lines and its subsidiaries or licensors. This includes, but is not limited to, all related technology, data, tools, and designs. You have a limited, non-exclusive, and revocable right to use the Allot Lines Service.

The Allot Lines trademarks, service marks, trade names, logos, domain names, and any other features of the Allot Lines brand are the sole property of Allot Lines and its subsidiaries. The Agreements do not grant you any rights to use any brand features or Allot Lines trademarks, whether for commercial or non-commercial use.

We value hearing from our users and are always interested in learning about ways we can improve the service. If you choose to submit comments, ideas, or feedback, you agree that we are free to use them without any restriction or compensation to you.

Allot Lines will make reasonable efforts to keep the Allot Lines service operational. But there may be short-term problems from time to time because of technical issues or maintenance. Allot Lines has the right, at any time and from time to time, to change or stop, temporarily or permanently, functions and features of the Allot Lines Service, with or without notice, and without being responsible to you, unless the law says otherwise, for any interruption, change, or stoppage of the Allot Lines Service or any function or feature of it.

The terms of this agreement shall commence and continue (the “term”) unless terminated by either party under the agreement.

Contact Customer Support to cancel or terminate Allot Lines Services at any time.

Allot Lines has the right to end the Agreements or suspend your access to the Allot Lines Service at any time and for any reason, such as actual or suspected unauthorized use of the Allot Lines Service and/or any content or not following the Agreements. Your Allot Lines account can be closed at any time by sending a request to Customer Support.

Any sections of the agreements that, either explicitly or by their nature, must remain in effect even after termination of the agreements shall survive termination.

WE ENDEAVOUR TO PROVIDE THE BEST SERVICE WE CAN, BUT YOU UNDERSTAND AND AGREE THAT THE ALLOT LINES SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE," WITHOUT EXPRESS OR IMPLIED WARRANTY OR CONDITION OF ANY KIND. THE ALLOT LINES SERVICE IS USED AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ALLOT LINES MAKES NO REPRESENTATIONS AND DISCLAIMS ANY WARRANTIES OR CONDITIONS OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

YOU AGREE THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY PROBLEMS OR DISSATISFACTION WITH THE ALLOT LINES SERVICE IS TO UNINSTALL ANY ALLOT LINES SOFTWARE AND TO STOP USING THE ALLOT LINES SERVICE.

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL ALLOT LINES, ITS OFFICERS, SHAREHOLDERS, EMPLOYEES, AGENTS, DIRECTORS, SUBSIDIARIES, AFFILIATES, SUCCESSORS, ASSIGNS, SUPPLIERS, OR LICENSORS WILL NOT BE LIABLE FOR (1) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES; OR (2) ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS (WHETHER DIRECT OR INDIRECT), IN ALL CASES

ALLOT LINES, ITS SUBSIDIARIES, AND AFFILIATES (INCLUDING ANY DIRECTORS, MEMBERS, EMPLOYEES, MEMBERS, AND OTHER REPRESENTATIVES), AND THE STORES SHALL BE INDEMNIFIED AND HELD HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS, LOSSES, DAMAGES, LIABILITIES, COSTS, AND EXPENSES ARISING  

Other than what's written in this section or what you and Allot Lines have agreed to in writing, the Agreements are the only terms and conditions you and Allot Lines have agreed to. They replace any prior agreements, written or verbal, about the subject matter of the agreements.

Unless otherwise stated in the Agreements, should any provision of the Agreements be held invalid or unenforceable for any reason or to any extent, such invalidity or unenforceability shall not in any manner affect or render invalid or unenforceable the remaining provisions of the Agreements, and the application of that provision shall be enforced to the extent permitted by law. Any failure by Allot Lines to enforce the agreements or any provision thereof shall not waive Allot Lines’s or the applicable third-party beneficiary’s right to do so. 

Allot Lines may assign the agreements or any part of them, and Allot Lines may delegate any of its obligations under the agreements. You may not assign the Agreements or any part of them, nor transfer or sub-license your rights under the Agreements, to any third party.

To the fullest extent allowed by law, you agree to protect and defend Allot Lines against all damages, losses, and expenses of any kind (including reasonable attorney fees and costs) that come from (1) your breaking of this agreement; (2) any content you submit to the Service; (3) any activity you do on or through the Allot Lines Service; and (4) your breaking of any law or the rights of a third party. 

Allot Lines takes no liability or responsibility for failures in providing any of our services if they are caused by an event outside Allot Lines’s control. Force Majeure means an event beyond our control that prevents us from complying with any obligations under this Agreement. These events include, but are not limited to, fires, earthquakes, tidal waves, floods, war, hostilities, invasion, embargo, revolution, civil war, riot, strikes, lockouts, acts or threats of terrorism, commotion, failures of public or private telecommunication networks, third party force majeure and an epidemic.

Should an event of force majeure occur, Allot Lines will notify you as soon as reasonably possible and give an estimate of when due fulfillment can be expected. You may cancel your Services with us if your Service is affected by Force Majeure.

The Agreements and our Services shall be governed by the laws of Sweden and any dispute regarding this Agreement shall be submitted to the exclusive jurisdiction of the Supreme Court of Dong Nai Province, Vietnam, as the first instance.

Occasionally we may, at our discretion, make changes to the Agreements. It is your responsibility to check for any changes made to the Agreements. When we make material changes to the Agreements, we might provide you with prominent notice as appropriate under the circumstances, e.g., by displaying a prominent notice within the service or by sending you an email. service cases, we might notify you in advance. Your continued use of the service after the changes have been made will constitute your acceptance of the changes. Please, therefore, make sure you read any such notice carefully. 

You can contact our Customer Support if you have any questions about the Allot Lines Service or the Agreements.