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FAQs

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Working Hours

To best serve you when using the services at Allot Lines. We have working hours to be able to best respond to your requests during this time clearly.

Allot Lines Customer Support

Last Update 8 months ago

Working Hours

We work from Monday to Saturday every week according to the detailed schedule as follows:

1. from Monday to Friday (+7 GMT):

  • Morning: from 8.00 a.m to 11.30 a.m
  • Evening: from 13.00 p.m to 16.30 p.m
2. Saturday: from 8.00 a.m to 11.30 a.m

3. We will leave for the weekend from Saturday afternoon until the end of Sunday.

    Holidays

    In addition to weekends, we will have scheduled and legal holidays in Vietnam. Most of these holidays will be notified to you via email and our official homepage.


    Our typical holidays will be New Year and Lunar New Year (traditional Tet in Vietnam).


    In addition, there will be a few short-term holidays such as Southern Liberation Day, National Day,...

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