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Frequently asked questions for splits and contracts

Allot Lines Customer Support

Last Update 13 days ago

Why hasn't my split paid out yet?
The most common reason is missing signatures. Check Invitations and Pending Signatures on the Overview page to see who hasn't signed. If everyone has signed but a collaborator is still KYC pending, that person's share is held until verification is complete.


Can I edit a split after it's active?
For an Active split, changing percentages requires the parties' agreement, so the system starts a new signing round. Drafts can be edited freely before you send invitations.


The percentages don't add up to 100% — what do I do?
The split bar at the top of the block shows whether you're over or under. Adjust the collaborators' numbers until the total is exactly 100%. Until then, you can't save or move on.


What's the difference between "Master only" and "Publishing"?
Master is revenue from the sound recording (recording, mixing, production). Publishing is revenue from the composition (melody, lyrics). Choose Master + Publishing when you want to cover both in one split.


What if a collaborator doesn't have an Allot Lines account?
You can still invite them by email. They'll receive the invitation to join the split, create an account, complete KYC, and sign. Until they sign and finish verification, their share stays on hold.
 

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