Why is my release already in "Delivered" status but not appearing on Meta (Facebook & Instagram)?
Allot Lines Customer Support
Last Update 4 ore fa
If your release isn't found across all Meta platforms (Facebook, Messenger, Instagram, WhatsApp, Workplace, Threads,...), it's most likely that:
1. You forgot to select Meta - Rights Manager in step 3: Delivery Option.
2. You haven't registered your account for Content ID use.
To solve it, you can consider the following ways:
- For case 1: You'll need to go back to see if you've selected Meta - Rights Manager. If not, then you need to select Meta - Rights Manager -> Save -> Step 4 and submit a distribution request to us. Our QC team will review and submit your release to Meta — the rights manager— as soon as possible.Don't forget to send us an email to let us know that your update is to avoid possible errors.
Additionally, remember to register your account with us for the Content ID services. Otherwise, your music still can't appear on Meta, according to our comprehensive guide.
- Case 2: Register your account for our Content ID service using the following form: https://forms.gle/nz3fuKTzMpDXEwLL9
Both of these cases require you to subscribe to the Content ID service to successfully get your song to Meta.